| Services We Provide |
| The range of products and services available from Ridge Solutions is outlined below, but if you require more details, please feel free to contact us direct - 01923 775675. |
|
| Programme Management Services - We can offer a ful programme management service from scoping and shaping a programme, governance, building the business case and return on investment, through to programme structure and delivery. We have extensive experience of multi million pound programmes across the full lifecycle. |
|
| Project Management Services - Where the task at hand is smaller but no less important, Ridge Solutions can offer everything from a full project management service to ad hoc project assurance work. Ridge Solutions offer Prince2 certified practitioners. We will provide resource to create, manage and track your plan, manage risks and issues and ensure your project is delivered on time and to budget. Prince2 is the industry standard qualification for project management. We have experience in project management on waterfall and agile projects and can work in either way. |
|
| Retail e-commerce - At Ridge solutions we have extensive experience of working in a high growth retail e-commerce business and providing IT Solutions to support this. From fraud to billing, logistics to fulfilment, customer care to returns, we can assist you in helping your business growth to be as profitable and painless as possible. |
|
| Social Media Strategies - Social Media is a growing hugely and with Facebook now being the number one visited site on the internet it is not an area you can choose to ignore. Understanding your customers and knowing how they want to interact with you in the digital age is key to the success of your business. Ridge Solutions can offer everything from social media strategies, community management and tone of voice engagement. |
|
| Agile Project Management - Ridge Solutions has experience with the implementation of Agile scrum into waterfall environments. If you need help to support business analysts or project managers during this transition, then we are the people for you. |
|
| PCI (Payment Card Industry) Compliance - All companies dealing with credit card information need to know and adhere to PCI standards. Ridge Solutions are not assessors to the standard but can help companies to achieve compliance in this complicated area. |
|
| Systems Audit - Ridge Solutions provide an independent audit of IT systems within your business and identifies areas where systems can be improved. This can range from hardware overviews to systems processes. If you want to know how best to move forward with your systems, an independent review is only a phone call away. |
|
| For example one company wanted its current EPoS system audited to identify whether the system should be upgraded or replaced. By reviewing the system the client was able to decide to completely replace the existing system. The audit provided the basis of the business case and reason for replacement. |
|
| Audits can help to improve operational efficiencies, improve flows of information, improve customer service and ultimately improve profits |
|
| Refurbishment and new build IT installations - Consulting services can be provided to clients to assist in the IT aspect of building design and refurbishment. With refurbishment experience in listed buildings and new build projects, it is important that any IT involvement is established as early as possible in the design process. Ridge Solutions can work with architects and building designers to ensure that system requirements are part of the refurbishment, and not expensive additions after the site has been handed over. |
|
| IT system selection and implementation - Through the full project life cycle, Ridge Solutions can ensure that the new system that you have implemented meets the needs of your business and most importantly works as it should from day one. |
|
| Just as you shouldn't need to call the plumber back when the water starts running, neither should you need the IT specialists in for five days after you open just in case. Early involvement always saves money later. |
|
| Information systems design - When companies have an overall idea of what management information is wanted from a system, the important task is to ensure that the information can be retrieved by designing the system to provide the information. Ridge Solutions have experience of providing blueprint documentation on how information will flow around the organisation, to ensure that data is captured in the right place at the right time. |
|
| Just as importantly, good systems design ensures that information isn't duplicated. The benefit of this is to stop users of the information arguing over which figure is correct. This wastes time and destroys confidence in the systems. |
|
| Information design covers the following steps: |
|
- Identify information requirements.
- Review current information system outputs.
- Gap analysis for missing data and duplicated data.
- Design of new systems data flow.
- Implementation of new systems data flow (this may involve new systems implementation).
- Delivery of new information requirements.
Interim Management - Ridge Solutions can provide short term IT and project management solutions. Whether the requirement is to provide a holding position to keep systems running, a proactive role to manage a period of short term change, or as a recruitment role to work and help recruit the replacement, Ridge Solutions is able to offer all three.
|
|
| If you have the need to cover long term sickness, maternity leave or heavy workloads due to new systems implementations, then Ridge Solutions can offer backup to ensure the day to day operation of your systems does not suffer. |
|
| While a position is empty, productivity is usually down, and this can affect business critical systems. Interim managers with specific tasks can help to ensure that organisations stay on track. |
 Back To Top |
