The range of products and services available from Ridge solutions is outlined below, but if you require more details, please feel free to contact us direct - 01923 775675.
Chip and PIN - The liability for fraudulent credit and debit card transactions will be borne by the merchant if they are not Chip and PIN ready by 1st January 2005. We can provide a full consultancy service to manage the changeover to Chip and PIN. For more information please click here.
Project Management Services - Ridge Solutions can offer everything from a full project management service to ad hoc project assurance work. Ridge Solutions offer Prince2 certified practitioners. Prince2 is the industry standard qualification for project management. To understand the tasks involved in implementing a system the Ridge way, please click here.
Systems Audit - Ridge Solutions provide an independent audit of IT systems within your business and identifies areas where systems can be improved. This can range from hardware overviews to systems processes. If you want to know how best to move forward with your systems, an independent review is only a phone call away.
For example one company wanted its current EPoS system audited to identify whether the system should be upgraded or replaced. By reviewing the system the client was able to decide to decide to completely replace the existing system. The audit provided the basis of the business case and reason for replacement.
Audits can help to improve operational efficiencies, improve flows of information, improve customer service and ultimately improve profits.
Refurbishment and new build IT installations - Consulting services can be provided to clients to assist in the IT aspect of building design and refurbishment. With refurbishment experience in listed buildings and new build projects, it is important that any IT involvement is established as early as possible in the design process. Ridge Solutions can work with architects and building designers to ensure that system requirements are part of the refurbishment, and not expensive additions after the site has been handed over.
IT system selection and implementation - Through the full project life cycle, Ridge Solutions can ensure that the new system that you have implemented meets the needs of your business and most importantly works as it should from day one. For an understanding of how a project would be managed, please click here.
Just as you shouldn't need to call the plumber back when the water starts running, neither should you need the IT specialists in for five days after you open just in case. Early involvement always saves money later.
Information systems design - When companies have an overall idea of what management information is wanted from a system, the important task is to ensure that the information can be retrieved by designing the system to provide the information. Ridge Solutions have experience of providing blueprint documentation on how information will flow around the organisation, to ensure that data is captured in the right place at the right time.
Just as importantly, good systems design ensures that information isn't duplicated. The benefit of this is to stop users of the information arguing over which figure is correct. This wastes time and destroys confidence in the systems.
Information design covers the following steps:
- Identify information requirements
- Review current information system outputs
- Gap analysis for missing data and duplicated data
- Design of new systems data flow
- Implementation of new systems data flow (this may involve new systems implementation)
- Delivery of new information requirements
Interim Management - Ridge Solutions can provide short
term IT and project management solutions in hospitality and retail environments.
Whether the requirement is to provide a holding position to keep systems
running, a proactive role to manage a period of short term change, or
as a recruitment role to work and help recruit the replacement, Ridge
Solutions is able to offer all three.
If you have the need to cover long term sickness, maternity leave or heavy workloads due to new systems implementations, then Ridge Solutions can offer backup to ensure the day to day operation of your systems does not suffer.
While a position is empty, productivity is usually down, and this can affect business critical systems. Interim managers with specific tasks can help to ensure that organisations stay on track.
Internet Services - There are millions of internet sites
and billions of email addresses in the world. Signing up to the web is
not difficult in the 21st century. However, having an internet presence
that fits with your company and brand strategy and ensuring that your
website stays up to date are all important issues. Customers on the internet
are demanding and what was the best internet site you could produce three
years ago, is now probably in need of a makeover.
At Ridge Solutions we can provide advice on up to date technologies from
marketing campaigns sending text messages to your customer over the internet,
to database solutions to support your business. Couple this with the fact
that you are dealing with people that understand your industry, and you
really do start to see the benefit of using Ridge Solutions. For more
information on our internet services please click
here.
Euro Services - With first hand experience of implementing the Euro in 2002, Ridge Solutions can provide companies with consulting advice on the impact the Euro would have should Britain enter the Eurozone. The evaluation of your current systems would include:
- Review existing systems to establish which will be affected by the Euro
- Specify the work required to upgrade or replace these systems
- Establish the ideal time line based on costs and resources to implement the strategy
- Produce an operational plan to use as a blueprint for changeover
- Provide detailed information on areas where possible issues may arise
- Ensure that by planning in advance the changeover is smooth and cost effective.
If Britain were to join the Euro, the cost is conservatively estimated to be six times higher that those for the millennium. Those that change early, or plan before the possible change, will always be at an advantage.
